| How can I learn more about this new feature?
We have created a website located at www.ekeyprofessional.com/sso.html which provides a summary of the change, and a tutorial on how to set up your SSO. Please note that you do not have to create your SSO right now. Once the new SSO system is implemented, you will need to complete the SSO process the first time you log into SupraWEB.
You can also call us at 1-866-421-0308 with any questions about this change. We have brought in additional staff members to answer your questions.
Why are these changes being made?
- By utilizing the SSO technology, we are able to bring customer billing information into SupraWEB (this information is currently in Agent Web Pay).
- Now that billing information can be accessed in SupraWEB, it will not be necessary to maintain two sets of login information. One login gives access to all the keybox management tools, as well as billing details.
- This upgrade also allows us to offer ActiveKEY and DisplayKEY users the option of paying their bill with a credit card. This has been one of our most commonly heard requests and we are happy to be able to provide this service.
We greatly appreciate your continued business. We are working hard to add features and functions to the Wireless Information System that will continue to provide security and timely market information.